Introducing Ori and Ori +

Elevating the Hospital Experience Through Increased Communication

Deliver ad-hoc or scripted intra-operative messages to patients and their loved ones

Send customized messages in real-time

Notifications sent to any email or text capable device, anywhere

Scripted messages allow consistency and one-touch sending

Messages decrease anxiety by keeping everyone informed

4:25 Sunday, June 15

now

Surgery is in 1 week! Please stop all anticoagulants/anti-inflammatories today (make sure you already have talked to your primary care physician about stopping these).

ori+

Extend care with custom pre and post–operative messages, automatically sent by schedules you define

Communicate Pre and Post–Surgery

Improves communication with patients throughout the entire episode of care, which leads to better outcomes

Educate Patients

Educational information can be sent to patients so they are more informed and better prepared for surgery

Prepare Patients for Surgery

Messages decrease unnecessary readmissions, urgent care visits and calls into the clinic

Decrease Complications

Ori+ prepares patients in the days leading up to surgery resulting in fewer surgery delays/cancellations

Improve Patient Outcomes

Informational messages continue to keep patients on the path to recovery following a procedure for surgery

4:25 Sunday, June 15

now

Surgery is in 1 week! Please stop all anticoagulants/anti-inflammatories today (make sure you already have talked to your primary care physician about stopping these)!

Please do not eat anything after midnight tonight! If you are currently taking any medication for blood pressure or diabetes, make sure you ask your doctor what you should take or skip tonight/tomorrow morning. We'll see you tomorrow!

Please feel free to use the other applications on this iPad including playing games and browsing the web. Return to the Ori app to get the most recent update on the surgical procedure progress. If you need to leave the hospital please return the iPad to the front desk. Otherwise, please return it after the procedure is over and you have spoken with the surgeon.

The surgeon has started the case. Everything is going well.

Good morning! We hope your night wasn't too bad. Expect today and tomorrow to be rough! If we haven't seen you already today we will be there soon to see how you are doing. Therapy will be working with you and if you do well plan on leaving tomorrow. If you have a catheter that will come out today.

You are safe to drive once you can get into and out of the car and negotiate the brake and gas safely. Also, while you are still taking pain meds NO DRIVING.

A Continuum of Communication

Ori+ 7 Days Before Surgery Surgery is in 1 week! Please stop all anticoagulants/anti-inflammatories today (make sure you already have talked to your primary care physician about stopping these)!

Ori+ 1 Day Before Surgery Please do not eat anything after midnight tonight! If you are currently taking any medication for blood pressure or diabetes, make sure you ask your doctor what you should take or skip tonight/tomorrow morning. We'll see you tomorrow!

Ori Day of Surgery 1 Please feel free to use the other applications on this iPad including playing games and browsing the web. Return to the Ori app to get the most recent update on the surgical procedure progress. If you need to leave the hospital please return the iPad to the front desk. Otherwise, please return it after the procedure is over and you have spoken with the surgeon.

Ori Day of Surgery 2 The surgeon has started the case. Everything is going well.

Ori+ 1 Day after Surgery Good morning! We hope your night wasn't too bad. Expect today and tomorrow to be rough! If we haven't seen you already today we will be there soon to see how you are doing. Therapy will be working with you and if you do well plan on leaving tomorrow. If you have a catheter that will come out today.

Ori+ 14 Days after Surgery You are safe to drive once you can get into and out of the car and negotiate the brake and gas safely. Also, while you are still taking pain meds NO DRIVING.

Dedicated to improving patient communications

It really enabled us to feel connected to the surgeon as well as my father. There is nothing worse than waiting and especially waiting without knowing how things are going.

“We absolutely loved the iPad! It was nice to receive step by step info as surgery was progressing on Sarah. This put us at ease and gave us peace of mind…we thank you for that.”

“I really appreciated the updates on my husband’s surgery, which I was able to share with our children.”

829.8k Messages Sent

372k Patients

188 Locations

4.3k Users

Case Study: Children's Hospital of Wisconsin

A Look at the Benefits of Ori+

In partnership with [m]pirik, the Children’s Hospital of Wisconsin studied how the implementation of Ori+ created change and yielded positive outcomes in Overall Patient Satisfaction and Staff Productivity

Full Case Study (pdf, 333kb)

Start Reducing Patient Anxiety and Improving HCAHPS Scores